Yorkshire Water Contact Phone Number

0843 557 3574

Contact Yorkshire Water on 0843 557 3574 to reach the customer services department of the utility company. Yorkshire Water formed during the privatization of the UK water industry in 1989. It is responsible for supplying and treating water for more than 2 million homes as well as around 130,000 businesses throughout Yorkshire. They operate over 700 water treatment works and also maintain 83,000km of pipes. In addition, they look after 72,000 acres of land.

Yorkshire Water Contact Numbers

Department
Phone Number
Opening Times
Yorkshire Water
Customer Services
0843 557 3574
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
Yorkshire Water
Bill Payments
0843 557 5206
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
Yorkshire Water
Water Meters
0843 208 2433
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
Yorkshire Water
Changing Address
0843 816 6839
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
Yorkshire Water
Emergency Cover
0843 816 6841
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
Yorkshire Water
Complaints
0843 816 6842
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm

Yorkshire Water Customer Services

You can contact Yorkshire Water by dialling 0843 557 3574 to speak to a person on Yorkshire Water’s customer services team. You can enquire about their operations and charges. Find out more about the reservoirs and land sites they manage, including public visitation rules. Get advice on preventing blockages, saving water, increasing water pressure, and more. Call with concerns about water discolouration or strange smells or tastes. Or call to report a leak.

Yorkshire Water Bill Payments

Bill payments are most conveniently done online, or by setting up a monthly Direct Debit with Yorkshire Water. You can call 0843 557 5206 if you want to change payment methods or get help with understanding the information in your bill. They can even help you by setting up a payment plan if you are struggling financially. That way you can pay in instalments using the payment card every week, 2 weeks, or month. Call if your bill is estimated but it shouldn’t be.

Yorkshire Water Water Meters

Paying for the amount of water they actually use is more cost-effective for some customers than the standard charges. If you think it would benefit you to have a water meter, call 0843 208 2433. Yorkshire Water can arrange to install a water meter on your property and switch your billing. You can switch back within a certain timeframe, but they cannot uninstall your meter after that. Call if you need to correct a reading to make your water bill more accurate.

Yorkshire Water Changing Address

Customers need to change or update their utility accounts if they are moving home. If you are changing regions, you may have to close your account then create one with a different supplier in that area. Whether you are moving within, into, or away from Yorkshire Water’s supply area, you can call 0843 816 6839 for assistance. You need to contact them within seven days either side of the move. They can transfer your account or refund any credit.

Yorkshire Water Emergency Cover

When pipes on your property leak or burst, it will be your own responsibility to call a plumber and pay for repairs. Yorkshire Water is only responsible for pipework problems in the public areas of their supply network. However, Yorkshire Water customers can choose to purchase HomeServe emergency cover through them. This insurance policy can cover boilers, central heating, and electricals to ease the cost of repairs. Call 0843 816 6841 to discuss HomeServe.

Yorkshire Water Complaints

Make complaints about Yorkshire Water services by phoning them on 0843 816 6842. You could be complaining about your bill, your meter, or the water supply or sewerage system itself. If they can’t resolve the problem during your call, they should investigate and respond within 7 working days. Call to chase your complaint case if they don’t contact you back. You will have a specific handler to discuss your complaint with. You can ask for them to review it.

Other Ways to Contact Yorkshire Water

If you need help from Yorkshire Water, then you can reach them 24/7 through the @YWHelp account on Twitter. Advisers are available to talk via live chat from early until late every day as well. Their website has a facility to request a callback or submit a general enquiry. It can take up to 10 days to get a response from Yorkshire Water through the contact form. This will also apply if you send an e-mail directly to wbu.service.centre@yorkshirewater.co.uk. Or write to:

Yorkshire Water Services Ltd
PO Box 52
Bradford
West Yorkshire
BD3 7YD

Yorkshire Water Services Limited
Western House
Halifax Road
Bradford
BD6 2SZ

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