Dwr Cymru Welsh Water

0843 658 6896

You can get in touch with the DWR Cymru Welsh Water customer services contact number on 0843 658 6896. Welsh Water or Dwr Cymru supplies drinking water to most of Wales and certain parts of Western England. It is responsible for providing wastewater services to these areas as well.

Welsh Water Numbers:

Welsh Water Phone Number Opening hours
 Customer Services 0843 658 6896 24 hours a day
7 days a week
Bills & Accounts 0843 658 6896 24 hours a day
7 days a week
Report an Issue 0843 658 6896 24 hours a day
7 days a week
 Emergency Enquiries 0843 557 3587 24 hours a day
7 days a week
Complaints 0843 658 6896 24 hours a day
7 days a week

Welsh Water Customer Services Contact Number

You can get in touch with the Welsh Water customer services team by calling 0843 658 6896. You can call regarding a question you have about your plumbing or water supply, you want some help finding a trusted plumber, you want to know about working for Welsh Water, you want to find out more about water efficiency, you want to know about drinking water quality, you want to know about water regulations or you have some alternative general inquiries.

Bills and Accounts

If you want to discuss a bill or your account you can call 0843 658 6896. You can call to discuss any bills you have received which you feel were wrong, some of your details are wrong on your bill or account, you’re moving home and would like to report this to Welsh Water, you’re having difficulty logging into your account, you would like some help paying a bill online, you want to know about a water meter or you have some other inquiries regarding your bills or account.

Report An Issue

You can report an issue by calling 0843 658 6896. You can call the number to report a leak, to report high/low water pressure, an issue with your pipes or other plumbing or any other issues you’re having regarding the Welsh Water services, just call the number and a member of their team will do everything they can to fix the issue.

Emergency Enquiries

If you’re having an emergency you can call 0843 557 3587. You can call the emergency number if you’re having a pipe has burst or has frozen, if your pipe has burst and is flooding your home it is important to turn off your heating, all electrical appliances and try to open doors to allow the water a way to get out whilst you’re waiting for a plumber, you can also call to find out of any other emergencies in your area.

Complaints

You can call to file a complaint on 0843 658 6896. You can call the complaints line if you have had a negative experience with the Welsh Water services or with a member of their staff for example if you have had an unpleasant experience with a plumber or a pipe burst in your area has badly affected your day to day life.

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