Water Meter Guide

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Opting to have a smart water meter fitted in your home can save you money, but they’re not right for everyone. If you live in an apartment or older home, you may not be eligible to have one. This guide will talk you through water meters and whether they are right for you.

Who are water meters suitable for?

smart meter

If you do not already have a water meter fitted in your home, your bills will be based upon the rateable value of your property rather than how much water you use. Therefore, the amount that you pay for your water bill is not based on how much water you use.

If you have a small family, live on your own or live in a house with a high rateable value, you are probably paying too much on your water bill, so a meter may be a good move for you. By having a water meter installed, you can work out how much water you are using on a regular basis and decide where to make cuts to save money.

If after having a meter fitted, you decide that it isn’t right for you, most companies will let you switch back to having your bills sent by your homes rateable value, as long as you tell them within a certain period of time.

Who can apply for a water meter?


It depends individually on the water company, but as a general rule: home owners and tenants with a fixed term agreement. If you have a tenancy agreement which is less than 6 months, you must ask your landlord’s permission before applying.



When you have a water meter, your bill is calculated when you submit regular readings. The process is quick and easy and most of the time you can do it online by using a simple contact form. You’ll need information such as an account number, details of your property, water meter serial number and the reading itself. Alternatively, some meters will read themselves automatically and submit the readings on your behalf- generally once every six months.

Saving water and money


Saving water can be so easy, just by doing the simplest things, you can find that you not only save water but you save money too.

  • Spend one minute less in the shower and save up to £60 a year.
  • Boil the kettle with only how much water you need.
  • Dial your washer down to 30 degrees and only ever wash full loads.
  • Use a bowl when you wash up rather than the hot tap.
  • Use a watering can rather than a hosepipe to tend to your garden.
  • Turn off the tap whilst brushing your teeth.
  • Use a water butt to collect rainwater which you can use to water your plants.

Most water suppliers will also offer a free saving water pack which will contain things like a shower timer, save-a-flush for your toilet, a toothbrush timer and leaflets containing all the top tips that you will need to save water and money.



You cannot choose your water supplier, so if you wish to find out more about your supplier’s water meter, visit your suppliers website to get information on applying for a water meter or find their phone number on this website.




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