SSE Airtricity

The contact number for SSE Airtricity is available directly from their website at no or lower cost

0345 601 9093

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Contact SSE Airtricity on this number. Founded in Ireland in 1997 as Eirtricity, it is a wind farm developer which operates internationally. It rebranded as Airtricity in 2002 then as SSE Airtricity in 2014, under SSE plc. SSE operates 28 onshore wind farms, making it the largest renewable energy provider. SSE Airtricity is the renewable arm of SSE, supplying electricity and also gas to homes and businesses across the Republic of Ireland and Northern Ireland.

SSE Airtricity Contact Numbers

Department
Opening Times
SSE Airtricity
Customer Services
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
SSE Airtricity
Account & Meters
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
SSE Airtricity
Energy Bills
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
SSE Airtricity
Change of Address
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
SSE Airtricity
Switching
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
SSE Airtricity
Complaints
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed

SSE Airtricity Customer Services

Contact SSE Airtricity on this number if you need help from customer services. Learn more regarding their energy sources and tariff types. Check which discounts are available for new customers if you are interested in switching, or for existing customers if you are renewing. If there is a fault or emergency with your power, they can tell you who to call. You can also call to enquire about a boiler service or repair, or a replacement to a more energy-efficient boiler.

SSE Account & Meters

SSE Airtricity customers can access their accounts online through the website to view bills and make payments. Call this number if you need assistance finding your account details and understanding which energy package or plan you are on. You can add other names to your account if you would like. Call if you closed your account but still receive bills, or to report the passing of an account-holder. Or get help with meter readings and Pay As You Go KeyPads.

SSE Airtricity Energy Bills

Call their helpline if you need SSE Airtricity to explain your bill. Your rates are linked to your billing method, so if you want to change one of these then the other might change as well. If your bill is incorrect, you should call to discuss it and make sure that you are paying the right amount. You can enquire about credit balances and refunds. Call if you want to change your payment method or if you are having financial difficulties. You could join their Budget Plan.

SSE Airtricity Change of Address

If you are moving out of your current property where SSE Airtricity is the supplier, then call them on the phone number the day before you leave. This will make your final meter reading more accurate so they can give you a final bill. You will be responsible for energy charges at the property until you notify SSE Airtricity. Call them to open an account if you are moving into a property they supply. Tenants and landlords can call for help with account changes.

SSE Airtricity Switching

If you are wondering about switching energy suppliers to SSE Airtricity, call them on their helpline. Find out if you can switch to them even if you are renting or moving into a newly-built property. You can enquire about introductory discounts, security deposits, and your ability to cancel if you change your mind about staying with SSE Airtricity. Call for assistance if you have recently switched or are still in the process and are unsure about the status of your account.

SSE Airtricity Complaints

The fastest way to get SSE Airtricity to resolve a complaint about their service is to call the helpline. You can also send e-mails to complaints@sseairtricity.com. If they cannot fix the problem in the first instance, they will communicate with you to reach a resolution within 5 working days. The most complex complaints should still receive a resolution within 3 months maximum. Keep calling to escalate if you are not happy with the outcome of your complaint.

Other Ways to Contact SSE Airtricity

SSE Airtricity makes it easy to get in touch, even without a phone call. Their social media accounts are active during the same opening hours as the phone lines. However, they are also open from 10am to 6pm on weekends. This means that you can get help on Facebook and Twitter even when the phone lines are closed. You can also speak to customer services by live chat. Send an e-mail to customerservice@sseairtricity.com or send letters by post to:

SSE Airtricity
3rd Floor Millennium House
19-25 Great Victoria Street
Belfast
BT2 7AQ

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