SSE: A Guide

SSE is a supplier of gas, electricity, broadband and telephone services. All of the services below are provided by SSE, to find out more about any of the services they provide call SSE using the number here.

Gas

SSE has three tariffs available to customers who want them as their gas supplier.

SSE 3 Year Fixed Price sse

This tariff has several features, including:

  • Fixing your gas prices for three years
  • £40 discount if you choose to pay by monthly Direct Debit
  • £6 discount if you use paperless billing
  • An early exit fee of £25

Standard Tariff

This is the most flexible tariff. Features include:

  • £40 discount per fuel if you pay by monthly Direct Debit
  • £6 discount per fuel if you choose paperless billing
  • No early exit or cancellation fees

Fix & Shop Feb 17

This tariff enables you to: sseee

  • Fix prices until February 2017.
  • Get £50 in High Street vouchers.
  • Receive £40 discount for paying by Direct Debit.
  • Get £6 discount for paperless billing.
  • Also carries an early exit fee of £25.

Electricity

SSE 3 year fixed price

  • Fixes your electricity prices for 3 years
  • This tariff is cheaper than the Standard electricity tariff.
  • £40 discount for paying Direct Debit
  • £6 discount for paperless billing
  • Early exit fee of £25

Standard

  • £40 discount for direct debit and £6 discount for paperless billing. sse electricity
  • Flexible tariff.
  • Has a variable rate for the electricity you use.
  • No early exit fee.

Fix & Shop February 17

  • £50 high street vouchers
  • £40 discount for direct debit
  • £6 discount for paperless billing
  • Early exit fee of £25

Gas & Electricity

All of the above tariffs can be combined to create one tariff, making it simpler for you to pay your utility bills.

Phone and Broadband

Telephone Tariffs

SSE has four tariffs for telephone customers. They are:

Talk Weekend sse broadband

This is a 12 month contract.

  • £12 monthly line rental- the lowest available.
  • Inclusive local and national calls
  • Key prices are guaranteed for the length of the contract.

Talk Evening and Weekend

12 month contract.

  • Inclusive local & national calls during evenings and weekends.
  • Key prices are guaranteed for the length of the contract.

Talk Anytime

This is a 12 month contract.

  • Inclusive calls to local and national numbers at any time.
  • Inclusive calls to 20 international destinations at any time.
  • Key prices guaranteed for the length of the contract.

Talk Anytime Plus

This tariff is a 12 month long contract. xsse-simple-broadband-review.jpg.pagespeed.ic.dywHt2lfw-

  • Half price calls to UK mobiles
  • Inclusive calls to local/national numbers and 20 nominated international destinations at any time.
  • Key prices are guaranteed for the length of the contract.

Phone + Broadband combined tariffs

SSE Everyday Broadband and Talk Weekend

This is a 12 month contract.

  • Broadband free for 24 months, then £8 per month.
  • Unlimited downloads.
  • Inclusive local/national calls at weekends.
  • Includes an 18 month subscription to Security Suite.

Note: transferring your phone takes up to 23 days and a further seven days for broadband.

SSE Everyday Broadband and Talk Anytime

  • Free broadband for 24 months, then £8 per month.
  • Inclusive calls at anytime, plus calls to 20 international destinations.
  • 18 month subscription to Security Suite.

SSE Superfast Fibre Broadband and Talk Weekend lights on a broadband router

  • Half price broadband for 24 months, then £20 per month.
  • Speeds up to 38mbps and unlimited downloads.
  • Inclusive local/national calls at weekends.
  • 18 month subscription to Security Suite.

SSE Ultra Fast Fibre Broadband and Talk Weekend

  • Half price broadband for 24 months, then £25 per month.
  • Speeds of up to 76mbps and unlimited downloads.
  • Includes local and national calls at weekends.
  • 18 month subscription to security suite.

Home Services

SSE can provide services for your home to provide that extra bit of reassurance.

Shield Gas Boiler Care Flexi

This provides cover for your boiler and heating controls. It also gives you:

  • An annual service for your boiler.
  • No call out fees during initial 12 month contract. sse energy services
  • On demand breakdown service with priority.

You can also get cashback for this service. See here.

Shield Gas Heating Care Flexi

This gives you cover for your boiler, controls and full central heating. You’ll also get:

  • An annual service for your boiler.
  • No call out fees during a 12 month contract.
  • Priority and on demand breakdown service.

Shield Gas Boiler Care

  • Cover for your boiler and heating controls.
  • Annual service for your boiler.
  • Includes cost of parts, labour and unlimited callouts.
  • Priority breakdown service.

Shield Gas Heating Care

  • Complete cover for your boiler, controls and full central heating system.  sse van
  • Annual service for your boiler.
  • Cover includes cost of parts, labour and unlimited callouts.
  • Priority service.

Shield Electrical Wiring Care

  • Access to a 24 hour emergency helpline.
  • Inspection of your fixed wiring when you sign up.
  • An inspection every five years.
  • Includes cost of parts, labour and callouts.
  • Priority breakdown service.

This cover is also available for landlords.

Help & Support

Reading your meter

In order to ensure that you are billed accurately, you may be asked to read your meter from time to time.

To read your electricity meter, read the first five numbers, ignoring any numbers in red or any numbers after the decimal point.

To read your gas meter, read the first five numbers from left to right.

Billing sse bill

Paying by a monthly Direct Debit is the best way to pay your bill. You can also pay online, using a pay as you go meter, via a standing order, by text or by internet/telephone banking.

Power Cuts

In the event of a power cut, you should:

  • Check to see if your neighbours have power.
  • Check your fuses and trip switches.
  • Use a qualified electrician if you find a fault.

Gas Leaks

If you suspect you have a gas leak or you can smell gas, turn off your gas supply.

You should also: sse gas

  • Open windows and doors
  • Check if the pilot light has gone off.
  • Turn gas off at the mains tap near the meter.
  • Wait outside for an engineer to arrive.

Do not:

  • Smoke or light a match.
  • Turn any electrical switches on or off.
  • Use doorbells, mobile phones or any other electrical switches which could cause a spark.

About SSE

SSE was formerly known as ‘Scottish and Southern Energy’. The company operates across the UK providing gas and electricity services alongside telephone and broadband.

The company was formed in 1998 following a merger between Scottish Hydro-Electric and Southern Electric.

In 2010, the company decided to change its branding from Scottish and Southern Energy to SSE.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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