Residents in Dorset have been experiencing power cuts over recent months. However, Southern Electric are promising to put an end to them by investing in a more robust network.
The company says it is going to spend £90 million overall in 2014 to make its network in the central areas of southern England as robust as possible. £13.5 million of this investment will go towards projects around the Dorset area to upgrade parts of the network that are not currently meeting customer standards.
Some major electricity substations in areas like Parkstone South, Canford, and Hinton Martell have already been provided with an investment programme worth around £600,000. This has been to install state of the art switch gear as well as new transformers. Southern Electric says that the central control room will be able to operate electricity circuits remotely and isolate problems quickly with upgraded technology. It will help to improve the speed of restoring power after a cut.
The operations manager at Southern Electric’s Poole depot, Darren Hall, said:
When this happens, our first priority is to get the electricity back to normal as quickly as possible and our staff will work around the clock to do that. We have invested millions in making our network more robust and have also made a real effort over recent years to make it easier for customers to access information and communicate with us.
Mr. Darren Hall also stated that Southern Electric’s goal is to keep the lights on for 24 hours a day, seven days a week. However, he explained that some of the time, power cuts are simply caused by forces outside of the company’s control.
Some of the other plans include the installation of 80km of overhead electricity lines and an upgrade to the underground cabling. This alone is a £40,000 project. Southern Electric hopes that it will be a great benefit to businesses at Hamworthy Industrial Estate.
Southern Electric has an emergency contact number that it is urging customers to call if they find themselves without power during any severe weather. Southern Electric is also asking those who are elderly, disabled or may need power for emergency medical equipment — e.g. stair lifts, ventilators and dialysis machines — to call Southern Electric and ask to be added to its Priority Services Register.
Southern Electric is part of SSE but maintains its brand name and logo for business in the southern parts of England.