Power NI

0844 257 4401

You can get in contact with the Power NI contact number on 0844 257 4401. Power NI is a power provider which supplies power to Northern Ireland.

Power NI Contact Numbers:

Department Contact Number Opening Hours
Customer Service 0844 257 4401 Mon – Fri 8am – 7pm
Top-Up 0844 257 4402 Mon – Fri 8am – 7pm
Business 0844 257 4403 Mon – Fri 8am – 7pm
Bill 0844 257 4404 Mon – Fri 8am – 7pm
Emergency 0844 257 4405 Mon – Fri 8am – 7pm
Complaints 0844 257 4406 Mon – Fri 8am – 7pm

Power NI Customer Service

You can get in touch with the Power NI customer service team by dialling 0844 257 4401. You can call the customer service team if you have any inquiries about their services, their tariffs, you want to know how to switch provider, you would like some energy saving tips, you need help with your online account such as you can’t access the account, some of your account details are wrong or you can’t use one of the online features. You can also call regarding any other general inquiries you have.

Power NI Top-Up

If you would like to top-up your energy or you want to know more about topping up you can call 0844 257 4402. You can top-up your energy if you have a keypad energy tariff. To top-up you can buy in-store at a PayPoint or post office or call the number, you will need your card details (specifically the 19 digit premise number). You will then get a 20 digit code called a Powercode that you need to enter into your keypad to finish the top-up process.

Power NI Business

To find out more about the Power NI business services you can call 0844 257 4403. You can call the contact number if you want to know how Power NI could improve your energy usage, you would like to know what tariff would suit your business and its usages, you would like to switch to Power NI or you have some alternative inquiries regarding their business services.

Power NI Bill

If you would like to discuss your bill with Power NI you can call 0844 257 4404. You can call the number if you are having some issues with your bills including if you have not received a recent bill, your details are wrong on the bill, you think the bill is incorrect, you are struggling to pay your bill online or you’re having some other issues regarding your bills.

Power NI Emergency

If you’re having a power emergency you can call 0844 257 4405. You can call the emergency number if the power is out in your area, the power is out in your home and your fuses are okay, your power has been out for a number of days and nobody has been out to fix it or you are having a different energy emergency.

Power NI Complaints

You can get in touch with the Power NI complaints team by dialling 0844 257 4406. You can call the complaints number if you’re unhappy with the services you’re receiving from Power NI including if you have had an issue with your bills, you have received bad customer service or a Power NI employee was rude or unprofessional towards you, you had an unpleasant experience with a repair team or you would like to complain for alternative reasons.

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