0843 596 4185

You can get in touch with the NPower contact number on 0843 596 4185. NPower is a popular provider of gas and electricity in the United Kingdom.

Npower Contact Numbers:

Department Contact Number Opening Hours
Customer Service 0843 596 4185 Mon – Fri 8am – 8pm
Sat 8am – 6pm
Business 0843 557 3807 Mon – Fri 8am – 8pm
Sat 8am – 6pm
Meter 0843 557 2716 Mon – Fri 8am – 8pm
Sat 8am – 6pm
Prepayment 0843 208 1762 Mon – Fri 8am – 8pm
Sat 8am – 6pm
Emergency Number 0843 218 9630 24 Hours
7 Days a Week
Complaints 0843 218 9637 Mon – Fri 8am – 8pm
Sat 8am – 6pm

NPower Customer Service

You can contact the NPower customer service contact number by calling 0843 596 4185. The customer service team can deal with any issues you’re having with your accounts or bills including if you can’t gain access to your online account, you want to pay your bill online and it won’t let you, you can’t see your recent bill in your online account, you haven’t received a paper copy of your recent bill, some of your account information or payment information is wrong or you’re having other issues with your account or bills. You can also call if you have some general inquiries about their tariffs or about the areas they cover, you can also ask about swapping tariffs or provider.

NPower Business

If you would like to speak to someones about the NPower Business services you can call the contact number on 0843 557 3807. NPower Business has multiple business options to help you get the service for your business. You can choose from business options such as work from home (1-2 employees), a small shop (1-3 employees), a larger shop (10-25 employees), a supermarket (40+ employees), a small office (50+ employees), a larger office (100+ employees), a hotel (50+ rooms), a medium factory (100+ employees), a large factory (200+ employees). You can also enter your annual spend to get more accurate assistance with your business. You can call the number if you would like to inquire about their business services or you need some assistance with the business services you’re receiving.

NPower Meter

To speak to someone about an NPower Meter you can call 0843 557 2716. You can get in touch if you would like to know more about the smart metes available from NPower, you can ask if you think a smart meter would be useful for your usage and spending, you want to know how you can save money with a smart meter, you have a smart meter and you would like to know how to submit a reading, you believe your smart meter is broken or wrong, your bill does not match your smart meter reading or you have some other inquiries about NPower smart meters.

NPower Prepayment

NPower offers a Prepayment Meter for families or households you need help keeping track of their spending. You basically pay for the energy and gas before you use it, it is important to keep it topped up and there is a daily standing charge even if you’d don’t use any energy. You can inquire about a getting a prepayment meter fitted by calling 0843 208 1762. If you’re moving home to or from a home with a prepayment meter you need to call NPower to get an engineer to change it back to a smart meter or normal credit meter. Find out about prepayment tariffs by calling the number also.

NPower Emergency Number

If you’re experiencing a gas or electricity emergency such as if your boiler is not working, you suspect you have a gas leak, your electricity has gone off in your home and not the surrounding homes in your area, your whole area has lost electricity, you’re having problems with your pipes or you’re having another emergency regarding your gas or electricity you need to call 0843 218 9630. If you suspect you are having a gas leak it is important to open all possible airways such as windows and doors, do not light any naked flames including cigarettes and blow out any naked flames that were already lit and leave the premises as quickly as possible before ringing NPower.

NPower Complaints

If you have some complaints about the services you have received from NPower you can call 0843 218 9637. You can call the complaints team if you have experienced bad customer service from NPower, you have had a negative experience with one of their meters or prepayment tariffs, you have received an incorrect bill, you energy cut out, your gas was stopped or you have some other issues to compain about.

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