British Gas Customer Service Contact Number

0843 658 0878

british-gas-customer-service-contactAre you a British Gas customer? If you need support from your provider, you can get it over the phone simply by calling the British Gas customer service contact number.

When would I need to call the British Gas customer service contact number?

  • To pay an outstanding bill.
  • To get a quote for a tariff.
  • To find out about the benefits of being with British Gas.
  • To get your boiler repaired.
  • To get insurance for your home and appliances.
  • To find out about packages specifically for landlords.
  • To find out about the benefits of having a gas safety certificate.
  • To find out about having insulation in the home.
  • To get more information about solar panels.
  • To find out about the Hive Active Heating service.
  • To upgrade to a smart meter.

British Gas Numbers:

British Gas Phone Number
British Gas Head Office 0843 658 0878
Emergency Enquiries 0843 658 0878
Complaints 0843 658 0878

British Gas Opening Hours

Department Opening Hours
Customer Service Monday to Friday: 8am – 8pm, Saturday: 8am – 6pm.

British Gas Head Office Address

Department Address
Head Office Millstream, Maidenhead Road

British Gas products and services

British Gas is a utility and energy company providing gas and electricity services to domestic and business customers.

Home Customers

If you are a home customer, you can take advantage of a range of tariffs to suit your individual budget and needs. For example, you can fix energy prices for several years so you will keep paying the same price. You can also get boiler and heating cover, so should your boiler or heating break, an engineer will come out as soon as possible to fix it for you. You can also get coverage for your plumbing and drains. If you need home insurance, you can get tailored coverage for your home and its contents. British Gas also supplies its customers with information on how to be energy smart through solar panels and insulation as well as by using smart meter. Tariffs are also available for landlords who are renting their property out to tenants.

Business Customers british gas

Call the British Gas contact number to get a quote for energy services in your business. Take advantage of boiler maintenance and repair as well as the Business Advisor tool which can help you decide which tariff to choose in order to save money. You could also get help understanding your bill if you need it.  As well as home customers, business customers can choose to operate a smart meter, which you can use to track your energy usage- only paying for what you use. This reading can be submitted online or over the phone if you prefer.

Hive Active Heating

Hive Active Heating lets you control your hot water and heating from your laptop, tablet or mobile. You could also save up to £150 on your heating bill. Choosing this option grants you free access to the app, online account and technical support. You can also set temperature alerts to let you know when your home reaches a certain temperature. It works with your existing heating system, so there is no need to disturb the system itself. It comes with professional installation by a British Gas engineer in around 90 minutes.

British Gas Business

If you are a business owner, you can get your business energy from British Gas. You could get a fixed price energy plan for 1,2 or 3 years, so you don’t need to worry about fluctuations in energy prices. You can also join a careplan, which helps you get boiler services and repairs faster, so that your business is never held back. If you have more than one site for your business, you can get a multi-quote so that it easier to have all your buildings under one supplier. You can submit your meter readings online in order to save time. If you are a larger business who spends more than £100,000 on energy per year, contact British Gas for a tailored service.

Popular Questions About British Gas

Where is British Gas based?

The British Gas headquarters can be found in Windsor, Berkshire. The full address can be found in the table at the top of the page.

How much British Gas charge for a new boiler?

When a British Gas engineer visits your home, they will give you a fixed price quote for the cost of your new boiler. You can choose to pay the cost in full or in monthly repayments. Once your installation has been booked, British Gas will normally take a 10% deposit from you.

Who reads British Gas meters?

British Gas outsource their meter readings to G4S, who are most known for security services. If you are unsure, an employee will always have a legitimate ID and be happy for you to call British Gas and check that your home is on their list of meters to be read.

What is British Gas Fix and Fall? British Gas contact

Fix and fall is a type of energy tariff provided by British Gas. It means that prices will not increase until January 2017. Similarly, if the variable price tariff in your area goes down, your prices will too.

Are British Gas and Scottish Gas the same?

Both firms are owned by Centrica Plc, and they are the same company. Scottish Gas focuses on providing services in Scotland, whilst British Gas operates across England and Wales.

About British Gas

British Gas is the trading name of British Gas Services Limited, a subsidiary of Centrica. The company serves around twelve million homes around the United Kingdom. The brand resulted from the de-merger of the British Gas Corporation in 1997, itself a restructure of the gas industry following the Gas Act 1972. The company has origins in the Gas Light and Coke Company which was the first public utility company in the world back in 1812. British Gas is actively involved in sports sponsorship, with a deal with the British swimming team as well as being the sponsor of the Southern Football League until 2009.

To find out more about the services provided by British Gas, call the British Gas contact number shown above.

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