In this week’s news round-up, one water provider is providing refunds after flooding in July while another is racking up a worrying number of complaints. Meanwhile, strike action could be taken against one of the Big Six providers as another looks for outside investment to help a
This week’s news round-up sees Npower turn things around, but one of the alternative providers is gunning for their position in the Big Six. Meanwhile, regional providers are giving their money to various good causes.
Several utility companies are looking at smart ways to manage and monitor energy in this week’s news round-up. At the same time, a major provider is warning customers about scam phone calls while another has overcome safety concerns in their engineering.
Another one of the big six energy providers has been hit with a major fine this week. Meanwhile, one of its competitors has just received funding for an exciting new piece of energy tech that could save customers thousands of pounds. In other news, a regional utility
A First Utility customer is unhappy with the service he has been receiving from the company who have continued to send him bills since he closed his account. The customer, who wrote anonymously to The Telegraph’s Jessica Investigates page, says that he switched to First Utility for
Southern Water are looking into ways to improve the sewage pollution that has occurred in Thanet. It comes after nine beaches in the area from Palm Bay to Dumpton were forced to shut off to bathers last month after sewage was discharged for more than a whole
Two United Utilities workers will be small-screen stars for the second time in 2014. The call centre workers Vicki Lilliston and Lisa Robinson have been handpicked to help sponsor the regional weather on ITV Granada and Border regional weather. Vicki Lilliston is aged 25 and comes from Great
Those looking for a customer service job in Northern Ireland could have an exciting opportunity with SSE Airtricity. The energy firm, which is one of the big six providers in the United Kingdom, has promised to create 143 new jobs in Belfast as it expands its customer
Scottish Water have been hit with a small fine after the utility company was found responsible for killing more than one thousand fish. It was handed down the fine after some chlorinated water leaked from one of the company’s reservoirs. It resulted in polluting the water and
The energy provider which forms the Scottish arm of British Gas, Scottish Gas, is planning to hire even staff more its call centre across various areas of the United Kingdom. The utility company is hoping to recruit 300 new staff members at their centre to improve the
Northumbrian Water has a great opportunity for wealthy businessmen who are looking for a long-term investment. The utility provider based in Northumbria has invited people to bid for a sewerage maintenance and repair framework that could potentially be worth over £130 million. The bid will go to fund
Swalec‘s sponsorship of the National League is to go ahead once again, but with some major changes to the structure for this season. There has been a restructure in the divisions in an attempt to reduce the amount of travelling that clubs and their fans have to
Controversies surrounding their customer service record and an investigation into benefiting millions from a collapsed warranty scheme have not harmed Scottish Power. The energy provider, which makes up one of the United Kingdom’s Big Six energy companies, has revealed that there has been no change in the number
A man from South Yorkshire has managed to successfully sue one of the big six energy companies in the United Kingdom. Barry Payling, who is aged 62 and lives in Rawmarsh, Rotherham took on the energy giant nPower who have been at the centre of controversy recently of
A married couple from Wales managed to foil a scam caller who pretended to be from Welsh Water and knew their bank details. Brian and Pamela Gwilym, an elderly husband and wife from Tredegar in Wales, were called us last week by a woman claiming to be from Welsh